💳 Accepted Payment Methods

We accept the following payment methods at checkout:

Payment options may vary by region and will be displayed at checkout.

⏱ When Payment is Taken

Payment is collected in full at the time your order is placed. Your card or payment account will be charged immediately upon order confirmation.

💰 Currency

Prices are displayed in Euro (EUR) by default. Where currency conversion is available, the amount charged will be in your local currency at the exchange rate applied by your bank at the time of the transaction.

🔒 Payment Security

All transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details on our servers. All data is encrypted using SSL/TLS technology.

Verify our site is secure by looking for the padlock icon and https:// in your browser address bar.

❌ Failed Payments

If your payment fails, your order will not be confirmed. Please check your card details and ensure sufficient funds are available, or try an alternative payment method. If the problem persists, contact your bank or payment provider.

🚫 Fraud Prevention

We reserve the right to cancel any order where we suspect fraud or unauthorised use of a payment method. If cancelled for this reason, you will be notified by email and a full refund will be issued to the original payment method.

📄 Invoices & Receipts

An order confirmation email is sent at the time of purchase and serves as your receipt. If you require a formal VAT invoice for business or tax reclaim purposes, please contact us at hello@tumbleandtwig.com.

💰 Klarna & Buy Now Pay Later

Where Klarna or similar instalment options are available, these are subject to Klarna’s own terms and eligibility criteria. LTM Ventures is not responsible for any decisions made by Klarna regarding payment approval or repayment terms.